.svg)
Routine Medical Care
What is it?
This includes care provided for chronic conditions, preventive check-ups, and other situations where there is no immediate threat to life. This encompasses:
- Consultations with specialist doctors (ophthalmologists, neurologists, cardiologists, etc.) with a referral from a general practitioner (physician).
- Obtaining medical certificates, discharge summaries, and prescriptions.
How to get it?
- Contact your insurance company (the one that issued your VHI policy). They must provide authorization (a referral) for a doctor's visit or a specific medical procedure.
- The availability of such care depends on the terms of your VHI policy. Study it carefully to know which services are covered by your insurance.
Most Important!
Emergency and ambulance services phone number: 112
This is a single, unified number that operates 24/7. The call is free.
This is a single, unified number that operates 24/7. The call is free.
What to do in an emergency
Call 112
Clearly inform the operator of:
- The address where you are
- What happened and the main symptoms (e.g., "high fever," "severe pain," "injury")
- Your name and the phone number you are calling from
If you do not speak Russian well, try to ask Russian-speaking friends or passers-by for help to explain the situation to the operator
When the ambulance arrives, present your passport, migration card, and VHI policy (if you have it with you).
